A: Due to a high volume of orders, our standard processing time is currently 3 to 5 weeks from the date your order is placed.

A: We understand how important timely delivery is. Expedited shipping methods such as Next Day Air or Second Day Air apply after our standard processing period of 3–5 weeks. Once your order completes processing and is ready to ship, your selected shipping method will take effect and your package will be sent accordingly. You’ll receive an email with tracking details as soon as your shipping label is created, allowing you to monitor your shipment every step of the way.

A: If your order has been in transit for no more than 2 days and the fish feels cool or at room temperature, it is generally safe to consume based on how our products are cured and cold-smoked. However, if the fish feels warm or hot, please do not consume it and contact us before eating. We carefully pack each order with generous ice packs and high-quality insulation to help maintain freshness during transit. Your safety and satisfaction are our top priorities.

A: No, our fish is not cooked. It’s carefully cured and cold-smoked, a traditional method that enhances flavor and preserves freshness—without heat. This process keeps the delicate texture and quality intact, offering a refined experience with every bite.

A: When vacuum sealed, our products last approximately:

2 weeks refrigerated

6 months frozen

Once opened, we recommend consuming within 5 days for optimal freshness and flavor. For the best taste experience, enjoy your product as soon as possible after opening—prolonged storage may lead to a stronger, fishier flavor due to natural changes in the cured and cold-smoked process.

A: Yes—all of our fish are wild-caught, with the exception of trout, which is sustainably farmed. We take pride in sourcing responsibly and maintaining the highest standards of quality across all our offerings.

A: Not at all! Our maple salmon has a subtle hint of maple—just enough to enhance its flavor without overwhelming it. As the salmon dries during the curing and cold-smoking process, it naturally absorbs a touch of maple, resulting in a delicate and balanced taste.
If you’d prefer a stronger maple profile, feel free to brush on a little extra maple syrup at home and leave the salmon uncovered in the fridge for about an hour. This will allow it to set and deepen the flavor naturally.

A: Yes, all of our products are halal. We take great care to ensure our offerings meet halal standards so you can enjoy them with confidence and peace of mind.

A: Currently, we do not ship internationally.

A: Each of our listings is based on weight, not visual size. Fillets may vary in shape and thickness, but we ensure that every order meets the exact weight you selected at checkout.
The size you saw in our videos may reflect a different weight category or cut. Rest assured, you're receiving the precise weight of our luxury-quality fish every time.

A: Our current processing time is approximately 3–5 weeks. Because we produce in small, handcrafted batches, exact shipping dates can vary. If you have specific timing needs—such as upcoming travel—please email us in advance. We’ll do our best to hold or expedite your shipment accordingly.